Shipping Policy

Shipping Method: UPS, FedEx, USPS

Free shipping to the continental United States on instruments, small amps, effects pedals, accessories, etc. – larger/heavier items (large amp heads, speaker cabinets, etc.) will incur shipping costs – please contact info@incognitoguitars.com with any shipping questions.

Free Shipping Policy & Exceptions

* The Free Shipping offer is available only in the continental United States. International addresses do not qualify – please contact for international and non-contiguous US shipping quotes.
* In the event of a return, the full cost of shipping will be deducted from the final refund or credit.
* If you return only part of your order, then just the line item shipping cost will be deducted from your refund for each item returned.
* Used and Vintage items do not qualify for free shipping.
* New condition oversized and overweight items do not qualify for free shipping – see general shipping policy.
* Free Shipping may not be combined with other discounts or offers.
* Free Shipping is equal to ground or standard shipping methods and may be shipped via UPS, FedEx, or USPS at our discretion.